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The website is operated by Ballymore Development Management Ltd (“us” or “we”). We are registered in England and Wales under registered company number 08874050. Our registered office address is Ballymore Development Management Ltd, 4th Floor 161 Marsh
Wall, London, England And Wales, United Kingdom, E14 9SJ.
3.1. By accessing and using the website, you confirm that you are aged 16 or over. Access to the website is not intended for those under the age of 16. If you are under the age of 16, please do not register with or provide any personal information to
the website. If you have already done so, please contact us.
3.2. You are only permitted to access and use our website outside the UK if it is legal to do so in your location. If you choose to access the website from locations outside of the UK, you are responsible for compliance with local laws where they are
applicable. We make no representation that the content of the website complies with any laws or standards applicable outside the UK.
3.3. We shall use reasonable endeavours to make the website available on a continuous basis, except for when there is planned maintenance or unscheduled urgent maintenance. However, we do not warrant that the website will always be available or be uninterrupted
and we reserve the right to suspend, discontinue, withdraw or amend the website or any content on it without notice to you. From time to time, we may restrict access to some parts of the website,
or the entire website, to some or all users and, if the need arises, we may close the website indefinitely. Subject to paragraph 5.1 we shall not be liable to you if for any reason the website is
unavailable at any time or for any period.
3.4. You are responsible for making all arrangements and associated costs necessary for you to have access to the website. You are also responsible for ensuring that all persons who access the website through your internet connection are aware of these
terms, and that they comply with them.
4.1. Please note that all property sales remain subject to contract. This website and the information on it do not form part of any contract we or any associated company may have with you. While reasonable efforts have been made to ensure its accuracy,
this cannot be guaranteed and as such no representation, warranty or guarantee (whether express or implied) is made in that regard.
4.2. Any specifications, designs, floor plans, or measurements are as they were anticipated at the date they were uploaded to the website, but may be subject to change in accordance with variations permitted under any applicable contract. Dimensions shown
in text or in plans are approximate only and may vary once construction has been completed (although we do not anticipate that there will be any greater reduction than 5% of the total size). Any
information relating to prospective tenants represents the current intention and may not be reflective of the final tenants.
4.3. The accuracy of any particulars, descriptions, references to conditions, necessary permissions for use and occupation are not guaranteed and should not be relied on as such. Any computer generated images (“CGI”), photos and artists impressions drawings
are indicative only and should not be relied upon as actual representations. Any furniture shown in CGI and photos is not included in a sale.
4.4. None of our employees or representatives has any authority to make or give any representation or warranty to enter into any contract in relation to any property. None of our agents or any person employed by them has any authority to make or give
any (written or oral) guarantee, representation, or warranty in respect of any property or development (or part thereof).
4.5. The purchase of property is a significant financial commitment. Any potential buyers should ensure that they can afford any property they purchase and that it is suitable for their requirements. The information contained on this website should not
be considered a replacement for site visits, searches or surveys. You should obtain specialist, legal and/or professional advice before proceeding with the purchase of a property or taking, or refraining
from, any action on the basis of the content on the website.
5.1.1. death or personal injury caused by negligence;
5.1.2. fraud or fraudulent misrepresentation; or
5.1.3. any other liability that cannot be excluded or limited under applicable law.
5.2. Subject to paragraph 5.1, we shall under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any:
5.2.1. loss of income or revenue;
5.2.2. loss of profits;
5.2.3. loss of sales or contracts;
5.2.4. loss of business or business opportunity;
5.2.5. loss of or damage to goodwill;
5.2.6. loss of or damage to your intellectual property rights;
5.2.7. loss of or corruption to data;
5.2.8. loss of anticipated savings;
5.2.9. wasted management or office time; or
5.2.10 any indirect, special or consequential loss, arising under or in connection with your use of or inability to use the website, or your use of or reliance on any content displayed on the website. Nothing in this paragraph 5.2 shall prevent claims
for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
5.3. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the website or any content on it, whether express or implied.
5.4. Where the website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and we expressly exclude liability for
any loss or damage that may arise from your use of them. You use any third-party sites and resources at your own risk and you are responsible for assessing the suitability of any goods or services
advertised by such third parties before signing up or placing an order for such goods or services.
6.1. We may suspend indefinitely or terminate your access to our website at any time without notice or liability to you if:
6.1.1. we are required, or have reason to believe that we are required, to do so by any law or regulation; or
6.1.3. you are in breach of any other agreement that may exist between you and us (including without limitation in relation to any contract you may have with us) and we are entitled to terminate that agreement).
right to recover damages from the other.
copyright, database rights, trade secrets, trade names, trade marks and design rights (in each case whether registered or unregistered), or any other rights (including intellectual property rights)
or licences in respect of the website or any related documentation.
7.2. The website and all content displayed on it are protected by copyright laws and treaties around the world. All such rights are reserved.
7.3. You must not use any part of the materials on the website for commercial purposes without obtaining a licence to do so from us or the relevant licensors. You must not modify the paper or digital copies of any materials you have printed off or downloaded
in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. The author (and that of any identified contributors)
of material on the website must always be acknowledged.
8.1. You may use our website only for lawful purposes. You may not use our website:
8.1.1. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
8.1.2. in any way that breaches any applicable local, national or international law or regulation;
8.1.3. for the purpose of harming or attempting to harm minors in any way;
8.1.4. to send, knowingly receive, upload, download, use or re-use any material which: (i) is offensive, defamatory, obscene, offensive, hateful, inflammatory, sexually explicit, violent or discriminatory on the basis of race, sex, religion, nationality,
disability, sexual orientation or age; (ii) infringes any copyright, database right or trade mark of any other person; (iii) is in breach of any legal duty owed to a third party such as a duty of
confidence; (iv) promotes an illegal activity; (v) invades another’s privacy; or (vi) could be used to impersonate any person or misrepresent your identity or affiliation with any person or body;
8.1.5. to access without authority, interfere with, damage, overburden or disrupt (i) any part of our website; (ii) any equipment or network on which our website is stored; (iii) any software used in the provision of our website or our goods and services;
or (iv) any equipment or network or software owned or used by any third party.
10.1. We do not guarantee that the website will be secure or free from bugs or viruses. You are responsible for configuring your technology and computer programmes in order to access the website. We will not be liable for any loss or damage caused by
a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your
use of the website or to your downloading of any content on it, or on any website linked to it. You should use your own virus protection software.
10.2. You must not misuse the website by knowingly introducing viruses, keystroke loggers, Trojan horses, worms, time-bombs, spyware, adware or any other malicious or harmful programs or computer code designed to adversely affect the operation of any
computer software or hardware. You must not attempt to gain unauthorised access to the website, the server on which the website is stored or any server, computer or database connected to the website.
You must not attack the website via a denial-of- service attack or a distributed denial-of service attack. By breaching this clause you would commit a criminal offence under the Computer Misuse Act
1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach,
your right to use the website will cease immediately.
11.1. If you wish to complain about any content which appears on the website, please contact us at email@example.com. Please
precisely identify the content about which you are notifying us, including the page of the website on which it is posted. You should also provide us with full details of your complaint and, if you
are alleging copyright infringement, evidence that you own the copyright.
you of the outcome of our review within a reasonable time of receiving your complaint.
firstname.lastname@example.org or write to us at the address listed in paragraph 1.
12.2. Linking to the website
12.3. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement
on our part where none exists.
12.4. The website must not be framed on any other site, nor may you create a link to any part of the website other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply
in all respects with the content standards set out in the acceptable use terms at paragraph 8.
12.5. If you wish to make any use of material on the website other than that set out above, please address your request to email@example.com.
13.2. The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to the website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any
other relevant country.
14.2. We may update and change the website from time to time, for example, to reflect changes to Ballymore branded or co-branded developments. We will try to give you reasonable notice of any significant changes.
Thank you for visiting the Mill Harbour website.
Welcome to the Ballymore privacy notice. At Ballymore we are committed to ensuring that your privacy is protected. This privacy notice explains how we will collect your personal data and how we use your personal data. This includes information that may
identify you as a natural person or ‘data subject’ and therefore constitutes ‘personal data’ as defined by the General Data Protection Regulation (”GDPR”).
Ballymore Development Management Ltd (”BDML”) and its subsidiaries Ballymore Asset Management Ltd (”BAML”) and Ballymore Construction Services Ltd (”BCSL”), members of the Ballymore group, will act as a data controller of your personal data. Throughout
this privacy notice BDML, BAML and BCSL are referred to collectively as “Ballymore”, “we” or “us”.
Ballymore are committed to protecting the rights and privacy of individuals and complying with the GDPR. We consider your privacy to be of utmost importance and want you to be confident that your personal data is kept safely and securely and for you to
understand how it is used. As such, this privacy notice sets out the following information:
2.1. As data controllers of any personal data collected Ballymore will determine the purposes and way in which such personal data are, or will be, processed.
2.2. Our full contact details are: Ballymore Development Management Ltd, 4th Floor 161 Marsh Wall, London, England And Wales, United Kingdom, E14 9SJ. Our registered company number is 08874050.
2.3. We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact
the DPO at firstname.lastname@example.org or by writing to the address at 2.2 above
marked for the attention of the Data Protection Officer, Data Department.
3.1. This privacy notice was last amended on 18-02-20. It supersedes any earlier versions.
3.2. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how
and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
3.3. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes. You can ask us to rectify or update your personal information at any time by contacting us
4.1. The categories of personal data we hold and process (but are not limited to) the following:
App Usage Data;
Marketing and Communications Data;
4.2. We also collect, use and share aggregated data such as statistical or demographic data for any purpose. This may be derived from your personal data but is not legally considered personal data as it does not directly or indirectly reveal your identity.
For example, we may monitor access into leisure facilities to track peak periods. If we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you,
we treat the combined data as personal data which will be used in accordance with this privacy notice.
4.3. Some of the data we collect is considered special categories of personal data (i.e. your height, your weight, information about your health, and biometrics data (for example, facial images), for the purposes of enabling you to book fitness classes
or use our gym facilities or to comply with health and safety or evacuation procedures on one of our managed developments. This will only be collected and processed with your consent, which we will
obtain at the relevant time.
4.4. Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. If this is
the case, we will notify you at the time.
5.1. We use different methods to collect data from and about you including:
5.2. From you directly.
You may give us some personal data directly, including but not limited to, corresponding with us by post, phone, email, through our websites or applications or otherwise. This includes personal data you provide when you:
5.2.1. Telephone, email us or visit us in person;
5.2.2. Create an account on one of our websites or other Ballymore applications where available or contact us through social media;
5.2.3. buy, sell, rent, let, lease, licence or reserve a property
5.2.4. arrange a viewing for a property or showroom;
5.2.5. request information about our properties, or related goods and services we may offer
5.2.6. subscribe to our any services or publications that we offer
5.2.7. Attend one of our social events;
5.2.8. enter a competition, promotion or survey; or
5.2.9. Provide feedback.
5.3. From third parties.
We may receive personal data about you for the following third parties and public sources:
5.3.1. Technical Data from analytics providers based outside the EU such as Google Tag Manager, Google Analytics, Google Adwords, Facebook Pixel, Twitter, DoubleClick, Addthis, BlueKai, Turn Inc., DataXu, AdGear, Weborara, Semasio, Yahoo Analytics, Visual
Website Optimiser; and third party software providers which we use on our websites, based outside of the EU including Salesforce, Google Tag Manager, Lotame, Crimtan, DataXu and Response Tap.
5.3.2. Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Barclays Bank PLC based inside the EU.
5.3.3. Identity and Contact Data from publicly availably sources such as the Land Registry, Companies House, and the Electoral Register based inside the EU.
5.4. Automatically collected from or about you or your device.
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical
6.1. In the table below, we have summarised the ways that we plan to use your personal data and the purposes for which we will use it and the lawful basis for this. If we need to process your personal data for a different purpose that is not compatible
with the original purpose, then we will let you know.
6.2. We may process your personal data for a different purpose than listed below and without your consent where it is necessary for us to comply with our legal obligations.
6.3. You may withdraw your consent at any time by contacting email@example.com, at which point we will cease to process your
personal data for the purposes to which the consent applies.
6.4. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us via the Data Protection Officer (
firstname.lastname@example.org) if you need details about the specific legal ground we are relying on to process your personal data where
more than one ground has been set out in the table below.
To contact you
Execution of responsibility as Managing Agent.
Performance of a contract or potential contract with you.
Necessary for our legitimate interests (for running our business, to keep our records updated, etc.).
To register you as a new customer
Necessary for our legitimate interests (of our being able to keep records of our registered customers).
To facilitate the reservation, purchase, sale, renting, leasing, or licensing of a property.
Marketing and Communications
Performance of a contract or potential contract with you Necessary for our legitimate interests
To facilitate the collection of service charge payments
Necessary for our legitimate interests.
To verify your identity, verify your eligibility for certain services, conduct credit reference checks, prevent or detect fraud or money laundering.
Performance of a contract or potential contract with you.
Necessary to comply with a legal obligation.
Necessary for our legitimate interest (to prevent being defrauded).
To verify your identity in order to verify your eligibility for access to certain services and Ballymore properties in order to prevent or detect unauthorised use (such as a lease infringement).
Execution of responsibility as Managing Agent.
Necessary for our legitimate interests (protection of property and security of estate).
To manage our relationship with you, including:
Asking you to leave a review or take a survey or provide feedback on our services.
Notifying you about changes to our terms or privacy notice.
Marketing and Communications
Necessary for our legitimate interests (to keep our records updated and to study how customers use our websites/services).
To provide customer support such as Sales services, Concierge and Front of House services, Helpdesk services, Security services, facilities services, parking services, etc.
Performance of a contract with you.
To provide our key authorisation service, allowing you to leave your keys with us for others to collect.
To enable you to partake in events, competitions and surveys
Necessary for our legitimate interests (to develop and grow our business).
To administer and protect our business and network security including websites (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and unauthorised access).
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
Necessary for our legitimate interests (to study how customers use our website/services, to develop them, to grow our business and to inform our marketing strategy).
To use data analytics to improve our websites, products/services, marketing, customer relationships and experiences.
Necessary for our legitimate interests (to define types of customers based on their age, gender and interests for our products and services, to keep our websites updated and relevant, to develop our business and to inform our marketing strategy).
To ensure that content from our websites and our applications are presented in the most effective manner for you and your device.
Necessary for our legitimate interests (to develop our products/services and grow our business and provision of administration and IT services).
To make suggestions, recommendations and provide information to you about goods or services that may be of interest to you
Necessary for our legitimate interests (to develop and grow our business)
To permit selected third parties: to provide you with information related to the delivery of services to residents (such as ground rent demands, energy billing, etc.) to assist us in the improvement and optimisation of advertising, marketing material
and content, our services and the websites / applications.
Consent (in relation to SMS and email marketing communications and application notifications).
Necessary for our legitimate interests (to deliver our services and to develop our business and improve our business).
To comply with requirements imposed by law or any court order.
Financial & Transaction
Necessary to comply with our legal obligations
To validate the identity and competency of external contractors including the use of DBS checks.
Necessary for our legitimate interests (protection of our property, assets and residents’ interests).
6.5. Marketing and promotional offers
6.6. We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which properties, services and offers may be relevant for you (we
call this marketing).
6.7. You will receive marketing communications from us via the channels you have selected (for example phone, email, SMS, push notifications) where you have opted in to receiving that marketing.
6.8. You can ask us to stop sending you marketing messages at any time by contacting Data Protection Officer or by following the opt-out links on any marketing message sent to you.
6.9. If you do withdraw your consent, this will result in us ceasing to directly market goods and services to you, but we will still process your personal data in order to fulfil our contract with you and in accordance with our legal, accountancy and
6.10. We will get your express opt-in consent before we share your personal data with any company outside the Ballymore Group for their own marketing purposes. You have the right to withdraw consent for us to pass your information to third parties for
marketing purposes. If you no longer wish to be contacted by third parties for marketing purposes, please follow the instructions in their marketing communications, or consult their privacy policies
about how to unsubscribe.
6.11. Cookies and remarketing
6.12. We automatically collect data about how you use our App and websites in order to help us improve future functionality. Additionally, we may pass your personal data to online advertising tools including Google Analytics, Google Adwords, Facebook
Pixel, Lotame and Yahoo Analytics. We use tools such as these to carry out remarketing activities so that if you have already visited one of our websites, we can target advertisements at you by third
We work with a number of trusted partners, suppliers, contractors and businesses in order to deliver the range of services we provide in the execution of our roles. We may share your personal data with the parties set out below for the purposes outlined
in the table in paragraph 6.
7.1. Ballymore Group companies
As set out in this privacy notice, we are part of the Ballymore group. The ‘Ballymore’ brand is licensed to a range of companies who sell, market and manage Ballymore branded and co-branded property developments (which we refer to as ‘Ballymore Group’
companies). We share your personal data with such companies, which are based in the United Kingdom, Ireland and Jersey.
7.2. External Third Parties
We may also share your personal data with external third parties, such as:
7.2.1. Joint venture partners of Ballymore branded or co-branded property developments, who may be based outside of the EU.
7.2.2. Estate agents acting as processors, such as Savills, Johns & Co, Foxtons, CBRE, Knight Frank, JLL based both within and outside the EU who provide property marketing services.
7.2.3. Managing agents acting for us or the Ballymore Group company that you have a contract with, who provide management services to Ballymore branded or co-branded properties.
7.2.4. Property related businesses acting as processors for us, such as property managers and furniture providers such as Johns and Co and David Phillips based in the United Kingdom (subject to your consent).
7.2.5. Professional advisors acting as processors for us or the Ballymore Group that you have a contract with including lawyers, bankers, auditors and insurers based in the United Kingdom and Ireland who provide consultancy, banking, legal, insurance
and accounting services.
7.2.6. Service providers acting as processors for us or the Ballymore Group company that you have a contract with who provide database, IT and system administration services, such as Salesforce and Egnyte which are based in the USA.
7.2.7. Freeholders of the properties in which you live, or own, or other companies within the property owning structure of your property.
7.2.8. Marketing, communication and survey providers / advisors acting as processors for us or the Ballymore Group company that you have a contract with, such as MailChimp based in the USA or In-House Research based in the United Kingdom.
7.2.9. HM Revenue & Customs, National Crime Agency, the National House-Building Council, local authorities, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.
7.2.10. Banks and payment processing companies who complete financial transfers and transactions.
7.2.11. Anti-money laundering agencies, which may be based outside of the EU.
7.2.12. Human resources consultants who provide advice and support to Ballymore and its employees relating to matters of employment law.
7.2.13. Maintenance contractors and service providers who undertake a range of activities for us or the Ballymore Group company that you have a contract with, such as maintenance on building services and systems, security services, billing services, etc.
7.2.14. Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your
personal data in the same way as set out in this privacy notice.
7.3. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process
your personal data for specified purposes and in accordance with our instructions.
8.1. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
8.1.1. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal
data in non-EU countries.
8.1.2. Where we use certain service providers, we may use specific contracts approved by the European Commission, which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer
of personal data to third countries.
8.1.3. Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield, which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European
Commission: EU-US Privacy Shield.
8.2. Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
Once we have received your personal data we will use reasonable and necessary procedures and security features to try and prevent unauthorised access. For example, we limit who can access your personal data to those individuals and third parties who need
to know it and who are subject to a duty of confidentiality.
If we become aware of a data breach we will notify the Information Commissioner’s Office. If we believe that the data breach is serious, we may notify you in accordance with our legal requirements.
10.1. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
10.2. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we
process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
10.3. Please contact us if you would like a copy of our Data Retention Policy.
10.4. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
10.5. In some circumstances, you can ask us to delete your data: Please contact us for further information.
11.1. Under data protection laws you have the right to protect and look after your personal data. You have the right to:
11.1.1. ask us for the personal data that we hold and process about you (this is often referred to as a data subject access request). You have rights to the following information:
22.214.171.124. the purpose(s) for which we are processing your information;
126.96.36.199. the categories of personal information we hold about you;
188.8.131.52. the recipients or categories of recipient to whom the personal data have been or will be disclosed;
184.108.40.206. the period for which we will store your information, or the criteria used to determine that period;
220.127.116.11. prevent the use of your personal data for marketing purposes by using any of the steps at 7.8;
11.1.2. ask that any inaccurate information we hold about you is corrected;
11.1.3. ask that we delete the personal data we hold about you in certain situations;
11.1.4. ask that we stop using your personal data for certain purposes;
11.1.5. ask that we do not make decisions about you using completely automated means; and/or
11.1.6. ask that personal data we hold about you is given to you, or where technically feasible a third party chosen by you, in a commonly used, machine-readable format;
11.1.7. complain to the Information Commissioner’s Office (the UK’s data protection supervisory authority), if you have any complaints or concerns about the way in which your personal data is processed. We would suggest contacting Ballymore first, however,
you do have the right to contact the supervisory authority directly.
11.2. If you wish to exercise any of the rights set out above, please contact us at email@example.com. The rights listed above
may apply only in certain circumstances, and so we may not always be able to comply with your request to exercise these rights.
11.3. We will usually respond to a request from you to exercise your rights within 1 month of receipt, but it might take longer if your request is particularly complex or if you have made a number of requests. Please be aware that we may need to process
your personal data and/or request specific information from you to help us comply with your request. You will not usually have to pay a fee to exercise these rights, but we reserve the right to if
your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request.
As detailed in Section 1, Ballymore will act as data controller in relation to personal data. This means that we have responsibilities in relation to that personal data. You can find out more and you can exercise the rights set out above by contacting
us. In order to ensure that any such enquiry is dealt with promptly and efficiently, we recommend that in the first instance you contact our Data Protection Officer at
firstname.lastname@example.org and tell us what your enquiry relates to in the subject.
Should you feel that your personal data has not been processed in accordance with this privacy notice or should you feel that your data protection rights have been infringed, you can complain directly to the Information Commissioner’s Office who is the
UK supervisory authority for data protection issues.
This website www.millharbour.co.uk (“site”) is owned and operated by Ballymore Development Management Ltd ("Ballymore", "us" or "we").
2.1. Cookies are small text files that are sent by a website to a web browser in order to place information on your computer’s hard drive. This enables a website to identify and track the web browser so a website can, for example, recognise a device each
time it visits the website, remember user preferences and recommend certain content.
2.2. Cookies in themselves usually identify the computer used rather than the individual user, but some cookies may contain personal information.
2.3. Different cookies do different things and some are essential to the operation of a website, whilst others are not. The different types of cookies are:
2.3.1. Strictly necessary cookies. These are cookies that are required for the operation of our site.
2.3.2 Functionality cookies. These are used to recognise you when you return to our site, enabling us to personalise our content for you and remember your preferences.
2.3.3. Targeting cookies. These cookies record your visits to our site, the pages you have visited and the links you have followed. We will use this information to make our site
more relevant to your interests. We may also share this information (in anonymised form) with third parties for this purpose.
2.3.4. Analytical/performance cookies. These allow us to recognise and count the number of visitors to our site and to see how visitors move around when using our site. This helps
us to improve how it works, for example, by ensuring that users are finding what they are looking for easily.
2.4. When you consent to cookies on our website, you are consenting to our use of those cookies that are not strictly necessary. Please see section 5 of this policy for further information about how you can manage cookies through your browser settings.
3.1. In the table below we have set out the cookies used on this site, their purpose and their duration:
Google Analytics Cookies
find out more about Google Analytics at:
For more information about how Google collects and uses data when you use its partners’ sites or apps, please visit https://www.google.com/policies/privacy/partners/. You can find out how to opt out of being tracked by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
This is a Google Analytics cookie which is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the
sites analytics reports.
This cookie stores and updates a unique value for each page visited.
This cookie is used to throttle the request rate and limits the collection of data on high traffic sites. It runs every minute.
_gat_gtag_U A_116130442 _1
This cookie is used to check user presence on the website and uses the same identifier as the cookie above.
adiLP, adiS and adiVi
These are set by Response Tap and they track the use of phone numbers displayed on our site. We use Response Tap to find out which marketing source is driving traffic to our website and to link visitor behaviour to telephone calls. You can read their
Used by ResponseTap, which tracks the use of phone numbers displayed on this website.
Only for the user’s session
This cookie remembers accepted settings.
This cookie is used by the AddThis social sharing widget to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.
3.2. Most of the cookies listed above are ‘third party cookies’, meaning they are set by third parties and we have no control over them other than allowing them to be served.
3.3. To the extent that any personal information is collected by us through cookies, our
4.1. A web beacon is a clear graphic image that records the pages visited on a website and can be used in combination with cookies. Web beacons sometimes process personal information, including your IP address, the browser you use and whether a cookie
has been dropped on the browser. We use web beacons like Facebook pixel to understand who reads our website and the pages that are frequently visited.
4.2. We use social media plugins like ‘Addthis’ on our website which also works in combination with cookies. This plugin allows users to share content to various social media platforms.
4.3. Please be aware that we also use a mapping product called MAPBOX that allows us to provide location and transport maps on our website.
5.1. Most browsers automatically accept cookies, but you can usually change your browser settings to limit or prevent cookies. We have set out links to the opt-out pages of the most common browsers below:
5.1.1. Microsoft Internet Explorer: https://support.microsoft.com/en-
5.1.2. Apple Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
5.1.3. Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable- cookies-website-preferences
5.1.4. Google Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platfor m%3DDesktop&hl=en
5.2. To prevent your data being used by Google Analytics, you can visit: https://tools.google.com/dlpage/gaoptout.
5.3. If you set your browser to not accept cookies, please note it may result in certain sections or features of our site not working properly and certain personalised services not being provided to you or users of your computer.
5.4. You can learn more about how to control cookies, including opting out of certain third party cookies at: https://www.networkadvertising.org/understanding-online-advertising/what- are-my-options/. More information about cookies generally can be found at:
http://www.allaboutcookies.org/. You can find out more about behavioural advertising here: http://www.youronlinechoices.eu/.
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